A short history of office work
2009
I think that every one of you had to deal with an administrative office clerk, whatever reason you might had.
Do you have any knowledge about the Administrative Professional field?
Secretaries – the name used for the today’s Administrative professionals – don’t have an exact date of origin, but it is known that they existed already in the Roman Empire. They were educated men named “scribes.” Men have continued to dominate the secretarial field until the late 1880s. Just in the mid 19’s women started to rule the office workforce.
Starting with typewriters and carbon paper in 1870s, along the centuries because the technology developed, in our time, in the same field, we use computers, internet, wireless network, and participate in virtual meetings using video conferences.
In the same time, the necessary skills and attributes changed. From the time of simply typing the correspondence, we got to the time when this field require sophisticated skill sets and experience in specific areas such as human resources or business processes.
Industry experts identified six skills that professionals will need, to have success in this new environment. The skills form the acronym ACTION, and they are:
Analysis: the capacity to analyze information and make good judgment
Collaboration: the capacity to work in a team
Technical aptitude: the capacity to use effectively technical tools
Intuition: the capacity to identify and adapt to the needs and work styles of others
Ongoing education: the willingness to learn continuously
Negotiation: the capacity to participate in business discussions
The future office will be increasingly mobile, and employees will have the possibility to perform their job from virtually anywhere. Because of that, some new roles will emerge, such as:
Resource Coordinator – will have the responsibility to bring together the right human resources for a given project
Workflow Controller – will ensure that the team have the support and resources required to do the job, like computers, communications equipment and other technological tools
Knowledge Manager – will ensure continuity and consistency; also, will assist people in locating the documents or data necessary to perform the job
Virtual-Meetings Organizer – will help employees to set up the necessary equipment for conferences, and will be technically proficient.
If you are technically proficient, adaptable and flexible, that could be a field to consider for the future.
By Rozalia Mihailescu, http://rosesoffice.com
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